Entries by Maria Stapert

Remote Monitoring

Your IT firm is monitoring your servers and workstations, right? Only a few years ago, this was clunky and costly, but now there are so many good tools for computer monitoring. Now it’s a no-brainer. This is a core concept of the Wellness IT philosophy. Why monitor the computers? Your IT firm can know very […]

Do You Have Personal Contact with Your IT Firm?

While an IT firm focused on Wellness seeks to automate things and create efficient systems for IT, we also know that the best support we can offer our clients is personal. That is, we know every customer, we meet with each one regularly, and they know each of our technicians. Personal support eliminates frustration and […]

Understanding Trade-Offs

You’ve probably heard the old adage “Good. Fast. Cheap. Pick any two”. It basically means that there are trade-offs in any solution you choose. If you want a top-quality solution, and you need it now, it won’t be cheap. If you want a cheap solution, and you want a really good one, it won’t be […]

Is Your IT Firm Your Stable Partner?

As a new year begins, we often take stock of where we have been and where we are going.  We may look to the past and be amazed at how far we’ve come or how much has changed.  But it may also be worth noting the things that have not changed, the things that have […]

Does Your IT Firm Meet With You About Strategy Frequently?

I’ve found that companies that have the least trou­ble with servers, backups, viruses and technology in general are the companies that meet with their I.T. person frequently. It’s like getting oil changes and going to your den­tal appointments when you are supposed to; if you want your technology to work for you, you need to […]